NHS Pharmacy First offers diagnosis and treatment for a range of common conditions. Please check whether you can access help and advice sooner through this service.
NHS Pharmacy First
Urinary Tract Infection - Water Infections
- For Female patients, aged between 16 and 64 with 2 of the following symptoms
- Burning when passing urine
- Passing more urine at night
- Cloudy urine
Cystitis & Thrush
- For Female patients, aged between 16 and 64
- Cystitis
- Vaginal discharge
- Vaginal itch or soreness
Shingles
- 18 and over, with a rash in tthe last 72 hours
- Tingling in an area of the skin
- Red dots developing into blisters
- Rash on one side
Impetigo - Skin Infection
- 1 year and older, localised (less than 4 lesions/clusters present)
- Sore blisters that burst and leave crusty goldern brown itchy patches
Insect Bites
- 1 year and over
- Infection that is present or worsening at least 48 hours after the initial bite or sting
- Bee or wasp stings
- Bite swelling hot to touch
- Discharge at the site of the bite
Sore Throats, Coughs and Colds
- 5 years and over
- Sore throat
- Puss/swollen glands
- Cold sores
- Coughs
- Flu like symptoms
Acute Sinusitis
- 12 years and over
- Symptom duration of 10 days or more
- Facial pain/pressure
- Headache
- Loss of smell
Ear Ache
- Younger childern may tug the ear or hold the ear
- Between 1 and 17 years
Mouth Throat
- Cold sores
- Flu like symptoms
- Hoarseness
- Mouth ulcers
- Oral thrush
- Teething
Skin
- Acne, spots and pimples
- Athletes foot
- Blisters
- Dermatitis/ Dry skin
- Hayfever
- Nappy rash
- Rashes
- Warts and verrucae
- Ringworm
Contraception
- Initiation of oral contraception
- Repeat supply of oral contraception
- Emergency contraception
Many conditions can be managed without seeing or speaking to a clinican at the practice. Please see our Health Information & Support page for more information.
If you still require advice / treatment from the practice please contact us, there are 3 easy ways.
However you contact us, requests are prioritised based on clinical need.
- eConsult – using the eConsult link below or the NHS App
- Call us – speak directly with our team, you can call between 08:00 and 18:30 to be added to the triage list, however after 16:00 unless urgent may not get reviewed until the following working day
- Pop in – our friendly receptionists are happy to help
We aim to respond to urgent/same-day requests by the end of the next working day, and routine requests within 5 working days.
Any eConsults submitted after 16:00 (4.00pm) may not be reviewed until the next working day.
What happens when we receive your eConsult
- The clinical team may send you a message with some advice or information
- They may ask you to have some tests done
- Book you a telephone call
- Book you a Face to face appointment
- May advise you to contact another service such as Pharmacy First or to Self refer to another service
Appointments in the Evenings and Weekends
- The team consist of locally-based healthcare professionals, GPs, nurse practitioners, nurses and healthcare assistants. Your medical records can be accessed by the team.
- Appointments will be with our Extended Hours Team at the Forton Surgery Hub Whites Pl, Gosport PO12 3JP
- Blood Test Appointments - contact us to book or cancel
- Cervical Smears - contact us to book or cancel
- Dressings - contact us to book or cancel
If you have joint problems or joint pain and you think that you might need to see a physiotherapist there is support, information and how you can self refer at
please visit the site before submitting an eConsult.
Top tip 1: Mondays are super busy! If it’s not urgent, reach out later in the week for a faster response.
Top Tip 2: our Phones are really busy at 8am, for a shorter wait please call a bit later, the team are here until 6.30pm
When submitting an eConsult
-
please give the phone number that you will be available on.
-
Note that the clinician will only be able to try to contact you twice.
-
If you know that there is a time that will not be convenient to receive a call please let us know.
A week after an sending your eConsult we ask that you complete a satisfaction survey, we do appreciate all feedback.
Did Not Attend Policy
The practice understands that sometimes individuals' circumstances change making it difficult to attend a booked appointment.
If you know that you are unable to attend an appointment it is extremely important that you contact the surgery to cancel.
If you do not cancel your appointment this time will be wasted.
Frequent non-attenders risk being removed from the practice list.