What to Do if you Need an On The Day or Routine Appointment
If you have central chest pain or extreme shortness of breath please call 999
Advise on many health conditions and how to manage them can be found at NHS.UK
For Routine or Urgent Appointments please either:
- Submit an eConsult
- Telephone the practice on 02392 550220
- Come in and speak to a receptionist.
eConsults can also be used for requesting Sick/Fit notes or other administration queries.
All eConsults received or appointments requested are reviewed by our clinical team.
They will then let you know of the most appropriate action
This may be a Face to Face Appointment or a Telephone Appointment with a Doctor or nurse. You may need to get some tests done. Or you may be directed to another service such as Pharmacy First. Read more information on Pharmacy First.
All appointment requests are dealt with in the same way by the clinical team.
Appointments for Blood Tests, some immunisations and vaccinations and cervical smears can be booked using the NHS App.
Some appointments may be with at our Shared Extended Hours Team at the Forton Hub. These appointments will be from 6:30pm to 8:00pm Monday to Friday and Saturdays.
Our Reception Team can also book the following appointments for you with the Extended Hours Team:
- Cervical Smears
- Blood Tests
- Dressing Changes
The service has locally-based healthcare professionals, GPs, nurse practitioners, nurses and healthcare assistants. The staff can access your medical records, ensuring a high quality service.
Please note: the new extended opening hours is not a walk-in service – you need to make an appointment.
Please give a phone number that you will be available on as the clinician will only be able to try to contact you twice.
If you know that there is a time that will not be convenient to receive a call please let us know.
eConsult's are only available when the practice is open. If you feel your problem cannot wait until the surgery reopens please contact 111.
A week after an sending your eConsult we ask that you complete a satisfaction survey, we do appreciate all feedback.
Please watch this short video for more information about using eConsult.