Microsoft Outage Posted or Updated on 13 Nov 2026

We would like to make patients aware that the ongoing Microsoft outage may affect several of our day-to-day services at the practice.

What does this mean for our patients?

The outage may cause delays with:

Online consultations - Reponses to online consultation requests may be delayed.

Hospital letters - There may be delays in receiving and processing hospital correspondence.

Referrals - Our ability to prepare and process referral forms may be affected.

Patient letters, documents and requests - There may be delays in preparing and sending clinical and administrative correspondence.

Other administrative requests - Some routine tasks may take longer than usual.

What we are doing?

Prioritising urgent clinical matters and patient safety.

Continuing to provide services wherever possible.

Monitoring outstanding work and correspondence.

Working to minimise disruption and delays.

We apologise for any inconvenience and thank you for your patience and understanding.